Goettl Air Conditioning is a company that is on the way up and it is only going to get better from here with someone that has the good business sense that Ken Goodrich has in his back pocket. He has always prided himself on doing a good job. In fact, he takes pride in the work that he does. He feels as if though you are going to do something, it is important to get it right the first time and not make any mistakes. He is a perfectionist in that way. However, that is what makes him so good and what makes him such a great CEO and why Goettl Air Conditioning is in the position it is in today.
Goettl Building off Rock-solid Foundation
One must remember that this was a company that not many people held in high regard back in 2012. In fact, many were avoiding it like the plaque and wanted nothing to do with it. They thought they were shady, underhanded, cunning, and they had poor customer service. Within 18 months, he has completely changed the staff and the way people look at the company. Now, people have tons and tons of respect for the company and they can’t say enough good things about it. They think the world of it, in fact, and the job that Ken Goodrich has done.
Ken, however, has always remained humble and grateful for the chance and he is very proud of his staff. As with any company or any team, it is a group effort and everyone has to pitch in for you to have success and for the company to grow. It is not a one man show. While Ken Goodrich is an important and vital part of it, he can’t do the job all by himself. He was wise to recruit people that he knew could not only do the job, but they could do it the right way.
His employees take each and every job incredibly seriously. They understand the importance of customer service and they go above and beyond for the customer to make sure they are satisfied and the job is done to their liking. They are listeners and they ask questions. They want to make sure it is done right the first time, so the customer doesn’t run into any recurring issues or problem in the future with their air conditioner. Their skills and training have prepared them for this.