Securus Technologies is one of the better known companies providing technological solutions to law enforcement agencies, which means their opinions on issues of security and fair pricing matters to many of their clients. Recently in a report from PR Newswire, they’ve made use of that platform to highlight unscrupulous actions by their competitor Global Tel Link.
Richard A. Smith, Securus Technologies’ Chief Executive Officer, has been vocal about the company’s responsibility to its clients and public by maintaining a level of confidence. Smith sees the work companies like Securus does as essential in maintaining public safety and aiding law enforcement in continuing to be effective in providing services crucial to their immediate communities. Smith says Securus plans to maintain the confidence they’ve earned and continue to provide their essential services by publishing their findings on Global Tel Link’s practices and making them available to all to review.
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Over the next six months, Securus will release several reports they have compiled on GTL’s business practices, reveals PR Newswire. The first that has been released is an order compiled by the Louisiana Public Service Commission that is 17 pages in length. The order is based on a report done on GTL after being contracted to provide outbound telecom services and products to the Louisiana Department of Corrections. Investigators were able to determine that GTL unlawfully tampered with clocks between calls and inflated rate caps and charges through add-on programs they were unaware of. GTL even double-billed the state, and all of their practices were determined to have cost taxpayers an approximate $1,243,000.00 in unnecessary and unauthorized overcharges.
Smith has denounced the behavior of its competitor and has deemed GTL’s business practice as atrocious. He went on to state that the public, who helps pay for these services, should be informed of predatory companies like GTL.